Frequently Asked Questions
Everything you need to know about your smart home security
How long does shipping take for my Ring devices?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your security setup sooner.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the device in its original condition for a full refund.
Do Ring products come with a warranty?
Yes, every new device comes with a one-year limited warranty covering hardware defects. For extended coverage, you can subscribe to a Ring Protect Plan.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Amazon Pay.
Are your devices compatible with other smart home systems?
Ring devices are fully compatible with Amazon Alexa. Many products also integrate with third-party smart locks and security systems via the Ring app.
Do I need a subscription to use my Ring camera?
A subscription is not required for basic features like Live View and Two-Way Talk. However, a Ring Protect Plan is needed to record, save, and share video footage.